Due to the bespoke and handcrafted nature of our pieces, certain items are non-returnable and non-exchangeable. These include: • Customized or personalized orders • Items purchased during sales or promotional offers • Items that have been worn, altered, or not in original condition Each Geety Atelier piece is made with careful attention to detail and, in many cases, tailored to your specific preferences. For this reason, we are unable to accept returns on these items. We encourage you to review your order details carefully before completing your purchase. Should you require any assistance, our team is always available to guide you prior to checkout.